Privacy Policy

Introduction

Le Roma Hotels & Resorts (“we”, “our”, or “us”) is committed to protecting the privacy of visitors to our website and guests at our venues. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit leromahotelsandresorts.com or interact with our services.

Information We Collect

We may collect the following types of information:

• Contact form submissions: Your name, email address, phone number, and message when you submit an enquiry through our website.
• Newsletter subscriptions: Your email address when you subscribe to receive updates.
• Browsing data: Pages visited, time spent on the site, referral source, browser type, and device information, collected through cookies and analytics services.

How We Use Your Information

• To respond to your enquiries about our venue, events, and services.
• To send you updates, offers, and announcements if you have subscribed to our newsletter.
• To improve our website experience through analytics and usage data.
• To manage bookings and coordinate event details with our team.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site. We use:

• Essential cookies: Required for the website to function properly.
• Analytics cookies: Help us understand visitor behaviour and improve our website. We may use services such as Google Analytics for this purpose.

You can manage your cookie preferences through the consent banner shown when you first visit our site, or through your browser settings.

Third-Party Services

We may share data with trusted third-party services that assist us in operating our website and business. These include hosting providers (Vercel), analytics services, and communication tools (WhatsApp). These services have their own privacy policies and we encourage you to review them.

Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your personal information.
• Withdraw consent for marketing communications at any time.
• Opt out of analytics tracking through your browser settings or cookie preferences.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• WhatsApp: +91 7349 797 979
• Email: sales@leromahotelsandresorts.com
• Address: North Bengaluru, Karnataka, India

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date. We encourage you to review this page periodically.